Contact Us

At Fivermart, we’re here to help with questions about products, orders, delivery, returns and anything else relating to your shopping experience.

Whether you need help before placing an order or have a question about an existing purchase, our customer support team is available every day.

Our Business

IVYCHA LTD

Company Number: 14742532

Registered Address

Unit 17
Alliance Court
Alliance Road
London
W3 0RB
United Kingdom

Customer Support

Email: orders@fivermart.com

Phone: +44 752 067 70 52

Opening Hours:

09:30 AM–07:30 PM

Daily, including weekends and UK bank holidays.

How We Can Help

You can contact us regarding:

Product information and availability
Existing orders
Delivery enquiries
Returns and refunds
Payment questions
General website enquiries

For an enquiry about an existing order, please include your order number where possible. This helps us locate the relevant purchase and deal with your request more efficiently.

We aim to provide clear and helpful assistance throughout your shopping experience with Fivermart.